TERMS AND CONDITIONS
1. ALL CONTRACT PERIODS ARE FOR 12 MONTHS UNLESS OTHERWISE AGREED TO IN ADVANCE.
2. THE APPLICABLE CHARGES FOR ALL SERVICES PROVIDED ARE IDENTIFIED AT THE TIME OF ORDERING.
3. A DISCONNECT RECONNECT FEE OF €50 WILL BE ASSESED TO ALL ACCOUNTS THAT ARE DELINQUENT.
4. WISP LTD WILL BILL MONTHLY, QUATERLY, SEMI ANNUALLY OR ANNUALLY AS AGREED TO IN ADVANCE.
5. INTEREST AT 1.5% WILL BE ASSESED TO ALL LATE ACCOUNTS THAT ARE 30 DAYS OR MORE IN ARREARS.
6. ALL EQUIPMENT LEASED FROM WISP LTD SHALL REMAIL THE PROPERTY OF WISP LTD UPON TERMINATION OF SERVICE. ALL EQUIPMENT SHALL BE RETURNED IN THE SAME CONDITION AS WHEN PROVIDED ( NORMAL WEAR AND USE ACCEPTED). FAILURE TO RETURN EQUIPMENT WILL RESULT IN A CHARGE OF €500 ASSESSED TO THE FINAL BILL.
7. WISP LTD PROVIDES BROADBAND SERVICES THROUGHT A WIRELESS MEDIUM. MANY FACTORS CAN EFFECT YOUR CONNECTION TO THE INTERNET INCLUDING BUT NOT LIMITED TO : DISTANCE FROM THE TRANSMISSION TOWER, FOLIAGE OR OTHER WIRELESS EQUIPMENT THAT OPERATES IN THE SAME SPECTRUM AS THE CPE ( CLIENT PREMISE EQUIPMENT). WIRELESS SPECTRUM IS A DYNAMIC ENVIRONMENT AND AS SUCH IS SUBJECT TO FLUTUATION AT TIMES.
8. IF THE CUSTOMER HAS ANY CONNECTION ISSUE WISP LTD WILL ATTEMPT TO IDENTIFY AND REMEDY THE PROBLEM WITHIN 4 HOURS UP TO THE CUSTOMER DEMARCATION POINT.
9. WISP LTD IS IN NO WAY RESPONSIBLE FOR ANY INTERFERENCE GENERATED BY ANY EQUIPMENT UNDER THE DIRECT CONTROL OF THE CUSTOMER INCLUDING BUT NOT LIMITED TO INTERFERENCE FROM CORDLESS PHONES, MICROWAVE OVENS, WIRELESS TRANSMITTERS OR OTHER WIFI EQUIPMENT.
10. WISP LTD IS NOT LIABLE FOR INTERUPTIONS IN SERVICES CAUSED BY FAILURE OF YOUR HARDWARE OR SOFTWARE, FAILURE OF COMMUNICATIONS SERVICES, POWER OUTAGES, OR OTHER INTERRUPTIONS NOT WITHIN THE COMPETE CONTROL OF WISP LTD.
11. ALL EQUIPMENT , SERVICES AND HARDWAREPURCHASED FROM WISP LTD INCLUDES A 90 DAY WARRANTY FROM DATE OF INSTALLATION. ALL HARDWARE PURCHASED FROM WISP LTD HAS A FULL MANUFACTURER WARRANTY. ALL EQUIPMENT PURCHASED HAS A 30 MONEY BACK GUARANTEE AND IS NON REFUNDABLE PAST 30 DAYS FROM INSTALL.
12. YOU AGREE THAT WISP LTD WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY THIRD PARTY CLAIMS ARISING FROM YOUR USE OR ANOTHER PERSONS USE OF THE SERVICES OR INTERNET ACCESS FURTHUR YOU AGREE TO REIMBURSE WISP LTD FOR ALL COSTS ASSOCIATED WITH THE DEFENSE OF ANY SUCH CLAIMS INCLUDING LEGAL FEES. THIS PROVISION WILL CONTINUE TO APPLY AFTER THE AGREEMENT ENDS.
13. YOU AGREE NOT TO USE OR ALLOW OTHERS TO USE THE SERVICE FOR ILLEGAL OR INAPPROPRIATE ACTIVITIES, INCLUDING BUT NOT LIMITED TO INVADING ANOTHER PERSONS PRIVACY; UNLAWFULLY USING, POSSESSING, POSTING, TRANSMITTING OR DISSEMINATING OBSCENE, PROFANE OR PORNOGRAPHIC MATERIAL: POSTING, TRANSMITTING OR DISSEMINATING CONTENT WHICH IS UNLAWFUL, THREATENING, ABUSIVE, HARRASSING, LIBELOUS, SLANDEROUS, DEFAMATORY OR OTHERWISE OFFENSIVE OR OBJECTIONAABLE. SERVICES MAY NOT BE RESOLD OR SHARED WITHOUT EXPRESS WRITTEN PERMISSION FROM WISP LTD. BY USING THE SERVICE THE CUSTOMER AGREES TO COMPLY WITH THE ABOVE STATED POLICY.
14. IF ANY PART OF THIS AGREEMENT IS HELD INVALID OR UNENFORCEABLE, THE REMAINDER OF THE AGREEMENT WILL REMAIN IN FORCE.
15. OUR LIABILITY REGARDING YOUR USE OF SERVICES OR EQUIPMENT, OR THE FAILURE OF OR YOUR INABILITY TO USE THE SERVICES OR EQUIPMENT, IS LIMITED TO THE CHARGES YOU INCUR FOR SERVICES DURING THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES SHALL WISP LTD BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (SUCH AS LOSS OF PROFITS OR LOST BUSINESS OPPORTUNITIES), PUNITIVE OR EXEMPLARY DAMAGES OR LEGAL FEES.
16. WE MAY DISCONTINUE OR TERMINATE SERVICES FOR THE FOLLOWING REASONS: (a). IF YOU DO NOT HONOUR ANY PROVISION OF THIS AGREEMENT (INCLUDING PAYMENT OBLIGATIONS TO WISP LTD FOR THESE OR ANY OTHER SERVICES). (b). IF YOU USE THE SERVICE IN A MANNER THAT ADVERSELY AFFECTS SERVICE TO OTHER CUSTOMERS OR HARASSES OUR CUSTOMERS OR EMPLOYEES. (c). IF YOU OR OTHERS USE THE SERVICE TO ENGAGE IN FRAUD OR UNLAWFUL CODUCT OR ARE SUSPECTED OF DOING SO OR (d). ANY REGULATORY AGENCY, LEGISLATIVE BODY OR COURT RESTRICTS OR OTHERWISE PREVENTS WISP LTD FROM FURNISHING SERVICE.
17. THE CUSTOMER MAY CANCEL SERVICE BY GIVING WISP LTD, 30 DAYS WRITTEN NOTICE OF YOUR INTENT TO CANCEL SERVICE. CUSTOMERS UNDER TERMS OF CONTRACT WILL INCUR AN EARLY TERMINATION FEE EQUAL TO THE AMOUNT OF TIME REMAINING ON THE CONTRACT.